Recover deleted email
On personal mailbox
Go on the Sense webmail, go to Deleted Items see picture below click on Recover items deleted from this folder
On Shared mailbox
Go on the Sense webmail, click on your profile pic to the right, select Open another mailbox from the drop down and type in username@sensescotland.org.uk require no password. Once access in go to Deleted Items see picture below click on Recover items deleted from this folder