Franking machine - problem connecting, "no modem found"

No modem found error appearing on display of franking machine after a office move...

- Remove the power lead from the rear of the franking machine

- Remove the telephone lead from the rear of the franking machine.

- Replace the power lead to restart the franking machine.

- Without reconnecting the telephone cable, attempt a balance enquiry.

If the franking machine displays no dial tone or no carrier detected

Press the Clear button to clear the error.
Replace the telephone cable into the back of the franking machine and reattempt a balance enquiry...